KM
Keagan M

1 reviews | Active since May 2015

20 May 2015, 07:58

YOU PEOPLE ARE ***

took out a contract a year ago or so, took insurance with the device. the lady at the store dominique i believe did not put it down on the paper, months passed and the phone got ******. logged a case with the SAPS, went to the store to activate the insurance. The ****ing woman did not ****ing indicate on the ****ing contract that i chose to take insurance. They took the contract and never returned yet till this day a ****ing year later i return from outside SA and ***ol. I want to know the process for cancellation now. I will go to icasa with this. Make it snappy.

0
Replies (1)
Vodacom
Vodacom's reply22 May 2015, 09:20
Official
Hello keaganmoses69,

Thank you for taking for the posting.

I have escalated this matter to the management of the store in question for review and feedback.

I will follow up to ensure that feedback is provided.

We apologise for any inconvenience caused.

Regards
Moddy Kwaaiman