KM
Keagan M
1 reviews | Active since May 2015
20 May 2015, 07:58
YOU PEOPLE ARE ***
took out a contract a year ago or so, took insurance with the device. the lady at the store dominique i believe did not put it down on the paper, months passed and the phone got ******. logged a case with the SAPS, went to the store to activate the insurance. The ****ing woman did not ****ing indicate on the ****ing contract that i chose to take insurance. They took the contract and never returned yet till this day a ****ing year later i return from outside SA and ***ol. I want to know the process for cancellation now. I will go to icasa with this. Make it snappy.
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Replies (1)Vodacom's replyOfficial
22 May 2015, 09:20Hello keaganmoses69,
Thank you for taking for the posting.
I have escalated this matter to the management of the store in question for review and feedback.
I will follow up to ensure that feedback is provided.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
Thank you for taking for the posting.
I have escalated this matter to the management of the store in question for review and feedback.
I will follow up to ensure that feedback is provided.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
Vodacom's reply22 May 2015, 09:20
Official
Hello keaganmoses69,
Thank you for taking for the posting.
I have escalated this matter to the management of the store in question for review and feedback.
I will follow up to ensure that feedback is provided.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
Thank you for taking for the posting.
I have escalated this matter to the management of the store in question for review and feedback.
I will follow up to ensure that feedback is provided.
We apologise for any inconvenience caused.
Regards
Moddy Kwaaiman
