PK
Pontsho K

1 reviews | Active since May 2019

13 May 2021, 07:11

You pay & they still your line.

I honored my payment & my line still got deactivated. I have another one in place and still I can't use my phone. Please urgently activate may line. I spoke to Mbali on 12th May and she assured me my line would not be cut, later the same day I get cut. Kindly assist.

0
Replies (1)
Vodacom
Vodacom's reply13 May 2021, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team