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jeandre M
1 reviews | Active since Jun 2018
16 Jul 2020, 11:10
You pay accounts and they still give you penalties
On the 1st of July I paid my account on the app and on the 3rd the debited my account again and then I reversed the debit now they gave me a penalty on my account this is a bunch of clowns I want it fixed today
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Vodacom's replyOfficial
16 Jul 2020, 13:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2020, 13:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team