1 reviews | Active since Aug 2017
You only hear from them is they want you money
<p>So I've had an outstanding account with Vodacom which I now have paid in full but it took me 3day to do so because Vodacom Richard's Bay couldn't get into my account. Eventually after being on numerous calls with Vodacoms account department I got the account paid!! They told me 24hours and my sim card would be reinstated. Friday the 11th of August it's been 2 weeks and my phone have not yet been activated. I've phoned about 5 times now and they have the recordings to prove it. Why do they keep on telling me 24hours and nothing have been done!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
