AH
Anton H

1 reviews | Active since Jun 2016

23 Jun 2016, 14:07

You make me mad!

<p>I set a call limit on my Vodacom cell phone bill of R 1500.00 in January. I did this online. I also went to a Vodacom walk-in centre to confirm this. In April I get a bill for over R 4000.00!!!! </p> <p>Why did Vodacom not limit my bill or even inform me?</p> <p>No one at Vodacom can help me. I called 082 111, ********** , ********** . </p> <p>All of them pass me onto someone else.</p> <p>This is ***!</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Jun 2016, 08:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team