You **** .....

In October, I received a call from a consultant who offered to upgrade my Vodacom package from a Smart S Subscription to a Smart XL Subscription. She said that currently I was paying R617.50pm and that I would pay R739.00pm and would get 400 minutes airtime, 800MBs and 800 SMSes.<br> I didn't really need the MBs or SMSes but I thought it was a good idea at the time I only got 100 free minutes and every month I had to pay extra.<br> Well, when I received my account, I see that the Subscription was increased from R209.00 (plus R99.00, R9.50 and R300) on the Smart S to R738.99 on the Smart XL - I still had to pay R99.00 for 500MB (not 800MB) and also R300 for the handset.<br> So instead of paying R617.50 for the total package, I am paying R1,147.49 and not R739.00 as stated in the conversation.<br> You ****, just to get a sale. I expect you to honour the verbal contract and reduce the monthly amount.<br> You are welcome to listen to the call because as you were talking, I made notes, so I am sure of my facts.<br> To say that I am disappointed, it putting it mildly. <br>