1 reviews | Active since May 2017
You Indeed Take People Who Make You For Granted (Job no.***8)
<p>I have ran out of words, I am sad and feeling concerned with the level of the way you do business. I sent 2 weeks old phone to you for repairs and it was sent back unrpaired due to generic lcd. I reported this to Vodacom Social Network Team, they asked me to re-send it back and they will investigate and resolve the problem. Today I called ********** and spoke to Jenny May, she tells me my phone is on the way and not repaired due to the same issue. Does this mean you sell **** phones as I purchased the phone from you the way it is and now you can't repair/exchange it??? What is going on Vodacom, I trusted you. Can I just a new phone or money to go elsewhere please. otherwise I am taking this to my Lawyer!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
