You hired ********..they are misleading clients to migrate contracts, I want my money back and reversal of migrations

There is a lady from Vodacom who deliberately and knowingly gave me incorrect information to migrate my contracts so that she can be paid an incentive for each contract. After multiple calls with Vodacom I found out that this agents are 3rd party hired by Vodacom, they are ******** Vodacom customers and I am also a victim of the ****. They are providing wrong information to Vodacom clients to migrate their contracts and the motivation behind that is to get paid. What is heartbreaking is that Vodacom is protecting this people, I have spoken to 7 different people from Vodacom to cancel the migrations and I'm not winning . I am paying extra R1 137.00 because of this Vodacom ********. Vodacom does not seem to be interested in resolving this issue, there are no consequences ..they are getting away with it. The manager of the ******** phoned me and admitted that according to the recording I was mislead and the migrations will be cancelled and my money refunded. Vodacom also assured me that the issue has been resolved. This morning the extra R1 137.00 was debited from my account. I need this issue to be resolved, all my contracts must be reversed and the extra money for 2 months refunded back to me. Deal with the ******** you hired....you are a big company you can do better than that . I checked the complaints from other clients... majority of them are complaining about this issue.