You have just lost another customer !!!

My complaint is as follows, on 29 February I had 400 minutes and 700MB of data, today ( 1 March ) I have 632 minutes and 800 MB of data, I am on a Smart XL also receiving 100 complimentary <br> Minutes and 1GIG of data monthly. It took me 40 minutes to explain this to the consultant who then still did not comprehend this, eventually I asked to speak to a team leader and was<br> Transferred to Anna Seipati, who made no effort to assist and resolve my query when I asked to be transferred to the cancellations department. Then being transferred to the cancellations<br> Department I was cut of 3 times and in total I spend 1 hour and 30 minutes of my time on the line and my query is still not resolved. Please can your get someone from your cancellations <br> Department to call me with the amount due for the cancellation so I can cancel this contract, I would rather go to Cell C and get proper service as it is clear Vodacom have enough customers<br> Do not care for their existing loyal customers.<br>