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Patricia M

1 reviews | Active since May 2018

02 May 2018, 14:59

"You have been advised accordingly"?!

I have been overcharged because i am receiving data that i never app**** for Vodacom says "I have been advised accordingly" about what?!

Vodacom is ripping me off and giving me data i dont want or need then tells me have to pay for it.

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Replies (2)
Vodacom
Vodacom's reply02 May 2018, 15:00
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 May 2018, 14:20
Official

Dear Patricia

Kindly note that the above query has been attended to and feedback has been emailed to the address provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team

Best regards,