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Nontando N
1 reviews | Active since Feb 2017
19 Jan 2024, 12:56
You guys are really not planning to assist
You people are really not planning to assist me No response on the previous complaint.
19 Jan 2024 at 12:46 I am really frustrated with you guys non of my issues gets resolved I currently have 4 been making call, sending Facebook texts and email.
Firstly I have not received my replacement uber ride voucher. Secondly I am unable to buy clothing item this in my cart even went to sold out status. Thirdly loaded R25 on my vodapay wallet now I'm been sent from pillar to post. Fourth I bought R100 hungry lion voucher for 300 vodabucks and it deducted 600.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Jan 2024, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nontando N's updateReviewer Update
19 Jan 2024, 14:00Then after this reply it's gonna be all quiet.
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Nontando N's update19 Jan 2024, 14:00
Reviewer Update
Then after this reply it's gonna be all quiet.
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Nontando N's updateReviewer Update
23 Jan 2024, 13:13I don't know what is wrong with you Facebook agents I'm being asked security questions and told I have failed after that being the only platform I have been asking for assistance.
With your never ending problems from 1255 vodabucks used 300 and balance is 15 like really guys.
And I'm still waiting for my replacement uber ride voucher.
With your never ending problems from 1255 vodabucks used 300 and balance is 15 like really guys.
And I'm still waiting for my replacement uber ride voucher.
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Nontando N's update23 Jan 2024, 13:13
Reviewer Update
I don't know what is wrong with you Facebook agents I'm being asked security questions and told I have failed after that being the only platform I have been asking for assistance.
With your never ending problems from 1255 vodabucks used 300 and balance is 15 like really guys.
And I'm still waiting for my replacement uber ride voucher.
With your never ending problems from 1255 vodabucks used 300 and balance is 15 like really guys.
And I'm still waiting for my replacement uber ride voucher.