MM
Marcel M

1 reviews | Active since Mar 2017

29 Mar 2017, 06:39

You guys are a bunch of ******

<p>I truely feel that Mr Piet Malan was right and that I sould maybe do the same. Go all out on social media, contact Jan Vermeulen at MyBroadband and start a massive petition #VodacomIsUseless. Only difference is that my Attorneys will also be involved and I will claim damages as well because of Vodacom's incompetence<br /><br />Last month Vodacom deducted money from my account which I dont own anymore since I when with CellC's contract buyout (Now more than a year ago). Vodacom phoned me and said it was due to a ghost number which was active on my account. The amount was just over R400 but said that everything is now cancelled and that it wont happen again. End of this month they deducted over R4000 from my account for something I dont own anymore. You guys are a bunch of leeches sucking this country's people dry. This is why I left Vodacom in the first place. I will never recommend Vodacom to anyone ever again. I was looking into Vodacom as a business solution for all the branches my company own which will not be the case anymore. It just shows how bad this company (Vodacom) really is. I would rather take my business elsewhere.<br /><br />Everyday that goes past without being refunded I will make sure that I claim damages and the people from South Africa will where about how Vodacom just takes money from your bank account without reason.<br /><br />The the process being. I now had enough.... <br /><br />Watch this space... Day:1</p>

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Replies (4)
MM
Marcel M's update29 Mar 2017, 07:06
Reviewer Update

Day:1

Step:1


Made contact with my bank. Transaction reversed. Money back in my account. A block was also placed on future debit orders. I refuse to pay you a cent.

Step:2

Now hitting Social Media



Vodacom
Vodacom's reply29 Mar 2017, 08:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MM
Marcel M's update29 Mar 2017, 08:11
Reviewer Update

"Kindly be advised that a consultant will make contact with you in due course to assist with your query"

~ Kindly be advice that the longer it take the more I post. So please, no rush. You are on your own clock. Its already on FB. Moving on to twitter now.

MM
Marcel M's update30 Mar 2017, 12:35
Reviewer Update

Today is day 2

No feedback as yet.

Let hit social media again