TG
Tanya G
1 reviews | Active since Mar 2015
11 Apr 2024, 21:20
You don't deserve one star
We have been having signal problems and reported it numerous times. Vodacom just closes the tickets without fixing the issue
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Replies (2)
Vodacom's replyOfficial
12 Apr 2024, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2024, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TG
Tanya G's updateReviewer Update
12 Apr 2024, 11:24 Our records indicate that your query has been attended to and feedback on this matter has been provided . Indeed I was called. But it does not help me you tell me you dont know how long the tower will be down! I pay my account every month but have been without reception for a month! NOT GOOD ENOUGH!!
TG
Tanya G's update12 Apr 2024, 11:24
Reviewer Update
Our records indicate that your query has been attended to and feedback on this matter has been provided . Indeed I was called. But it does not help me you tell me you dont know how long the tower will be down! I pay my account every month but have been without reception for a month! NOT GOOD ENOUGH!!