SP
Shanyn P
1 reviews | Active since Jan 2013
04 May 2021, 14:29
You do not win with Vodacom
My last & final review on this matter, I am still waiting for a Vodacom representative to call me. I was assured that they would! No one did, although I was sent a text saying they had dealt with it! Certainly not with me. I seriously will never recommend this company again even though I have been with them for years. My husband needs a new phone & I told him to go to Telkom or Cell C. I have also had to expend more money by buying a power bank because the Galaxy S21 has no battery life. I am exceedingly disappointed with the complete apathy that my problem has been met with.
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Replies (1)Vodacom's replyOfficial
05 May 2021, 06:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2021, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
