YOU DESERVE A ZERO VODACOM

I moved to a new house 3 years ago. Vodacom reception is non existent. I have complained on numerous occasions, and so has my husband, to no avail. I have however been promised that a new tower is coming up. Probably in 2060. That is how it feels anyway. I have raised this on a number of occasions when Vodacom sales people phone me, to offer me additional products at "the best rates" to "thank you for being a loyal customer" - products I clearly don't need. I stop the conversation right then to tell them don't bother, your reception is pathetic. Only to be promised that this will be escalated and someone will contact me to investigate the issue. Which obviously never happens. A few weeks ago, i received a call from an agent who gave me his word he would get the issue sorted. He was trying to sell me 40gb of data. Initially i thought this was free - only to be told, no it is R199 - an apparently AMAZING offer. NOT - really it is offered to everyone on their website. I have WIFI at home and never use the small amount of data i get with Vodacom - so why on earth would I take this? In case i am not home i get told. Well, i am always at home due to COVID. No, the data will help me when I do go out. I decline politely a few times - and then i start getting annoyed. Which part of no don't you understand??? Then the agent gets all rude with me now, and then says a short snippy goodbye. The cheek then to phone me 10 minutes later to ask me if i have changed my mind. REALLY?????? Send an e-mail to the CEO, get a standard response. Someone did come to look at the reception, and concurred that it was non existent - now been waiting for a booster for a further month. And I am the one following up all the time to find out when the booster will be installed. And today, guess what? Another call to offer me a product that i don't need. Dont phone me to offer me ANYTHING. Really. And I will cancel my contract with you as soon as it expires. I don't do business with people who don't take their customers seriously. If there was a zero rating, you would get it Vodacom. As a 1 is really more than you deserve.