You denied me a home, you denied me a dream, I have suffered a great loss as a results, I have been humiliated and violated by vodacom, I can’t match the pain you have caused to anything and the fact that you don’t take responsibility and accountability.

You denied me a home, you denied me a dream, I have suffered a great loss as a results, I have been humiliated and violated by vodacom, I can’t match the pain you have caused to anything and the fact that you don’t take responsibility and accountability. What pains me the most is that I called within the reasonable time to cancel but vodacom didn’t cancel I called more than 20 times asking and pleading with you to please cancel the contract as I have paid the full 24 as per the contract and as a results my home loan was declined and to me this means I have failed my children as I have promised them to take them out of the horrible life and give a better life and home how do I look at my kids and tell them that I am unable to get a home for them, I am not the only one affected by this but like I said vodacom doesn’t care about it customers and this matter was not treated as serious and it was taken lightly from the start. You have made my life a living hell An apology, saying sorry to me won’t fix anything Unless you can over turn the decision of my home loan other than that there is nothing you can do for me and to me you remain *********** Your Negligence from vodacom staff has cost me and I have to accept that and move like nothing happened I must understand and I accept an apology, i feel bul**** by vodacom