YOU COULDN'T PAY VODACOM TO CARE

My Wifi has been down going to almost a month now. I reported my that we are unable to get Wifi on the 28th of March 2026 and today is the 13th of April 2026 and still nothing.

The first ticket that was logged- was closed off with not as much as a call and guess what they closed it off as? Ticket Resolved and Connection Restored. Was any of this true? NOPE! I called in to Vodacom to enquire about the ticket and I was informed that the person handling the ticket tried to call me twice? EXCUSE ME?? You are calling a x2 attempt to contact as having tried??? THAT'S WEIRD!!

I then asked for a new ticket to be logged as critical! If I tell you that I'm the one following up on that ticket on a daily, would you believe me? At this point I believe that YOU COULDN'T PAY VODACOM ENOUGH TO CARE!!!

When are we going to start telling the truth about Vodacom? We truly need to tell people that if they sign up with Vodacom, they will be signing up for disappointment!!!