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stuart A

1 reviews | Active since Feb 2014

02 Dec 2018, 17:15

YOU COULD **** SOMEONE

You have a big problem. If there's load sheading . after about half a hour the network goes down, until the power is restored. This could be life threading. E.g. hospitals. security company's, police. I could go on but what is the point! YOU COULD **** SOMEONE!!! the funny this is Telkom network was working. nothing was working and I mean NOTHING. sort the problem out. ASAP.

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Replies (2)
Vodacom
Vodacom's reply03 Dec 2018, 14:27
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply03 Dec 2018, 17:41
Official
Dear Customer

Please be advised that load shedding has an effect on base stations and may cause intermittent issues. 

Regards, 

Vodacom Consumer Website Team

Best regards,