PB
Peter B
1 reviews | Active since Jun 2014
07 Jun 2024, 14:46
YOU CAN TRUST THE WORD OF VODACOM!!!!!!!
Vodacom deleted number due to arrears I called 082 135 and was directed to Vodacom legal collections on 17 May 2024 Vodacom load debit order for arrears for 21 May 2024 in grace period Contacted Vodacom each day from 21 May 2024 and eventually reached Senele Zwane 27 May 2024 Senele Zwane emails Admin Orders and requested cell phone number to be re activated as payment in grace period Vodacom has not yet re activated cell phone number and today they claim payment was not in grace period!!!!!
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Vodacom's replyOfficial
08 Jun 2024, 11:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2024, 11:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team