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Item: Vodacom
Rating: 1
Author: Lorne L

I gave Vodacom notice on my fibre account on the 28th of January 2022 because I immigrated. To date, 06 May 2022, I have not managed to cancel this fibre account. I have sent proof of immigration and countless emails, but alas, its like Hotel California there :-( ...

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Replies (1)

Vodacom's replyOfficial

08 May 2022, 08:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 May 2022, 08:05

Official