1 reviews | Active since Feb 2013
You ask Vodacom to do one JOB and they continue to take my money!!!!
<p>In May, i went into Vodacom Care as i was porting over to another service provider. You would think and trust that the consultant would do his job correctly by cancellng my contract and ensuring that i would not be debitted again. However apparently i have a ghost number now allocated to me and being charged for a service i DO NOT USE ANYMORE!!</p> <p>I still am getting debit for a contract that i do NOT have and its been 5 month. Talking to other people who have ported over it has come to my attention that i am not the only person that this happen too.</p> <p> </p> <p>I would like my money to be reinbursed and my contract with Vodacom cancelled. This complaint will be put on social media platforms to share the inconvience and ineffectiveness of Vodacom.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
