You are revolting

<p>Just called the call CENTRE spoke to an agent Tebogo Sambu who is on shift. His team leaders name is Lebogang. Refused to assist because he claims I failed the authentication all though I gave him all the correct details. Apparently he is trained not to assist if the customer can confirm all security questions without being asked. Can a senior manager contact me to explain how this makes logical sense Vodacom your products are poor, your network poor and your customer service is worse.</p>