SJ
Stephan J
1 reviews | Active since Sept 2018
09 Mar 2022, 12:44
You are not allowed to cancel Vodacom
Trying to cancel my contracts. Told I need to phone *** then it says the number does not exist. Phoned 082135 at option 1 (upgrade and cancelations) the call gets cut. When finally talking to a consultant, call gets cut while doing security questions and still waiting. Absolutely useless
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Mar 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SJ
Stephan J's updateReviewer Update
09 Mar 2022, 15:08Thank you so much. I just want to thank the agent that phoned me. I am very happy with the service and the way he helped me. This is the service from Vodacom that all of us are used to.
SJ
Stephan J's update09 Mar 2022, 15:08
Reviewer Update
Thank you so much. I just want to thank the agent that phoned me. I am very happy with the service and the way he helped me. This is the service from Vodacom that all of us are used to.