You are not addressing my query vodacom, stop acting dumb!!!
<p>This is my 3rd review on Hellopeter on the same issue. Moenier de Vries, you keep telling me about the return fees that you credited on my account on 03/10/2016. I don't care about that. That has never been an issue I've raised. Read my query and then respond, instead on answering what you like..</p> <p> </p> <p>I am talking here about the bank charges that were charged by my bank. Standard bank. I have sent you the statemet countless times. I want you to compensate me the R230 that they charged me for the 2 debit orders thay bounced on my bank account. These were caused by your mistake of charging me 5 debit orders which you and I never agreed on. You were supposed to charge me 1. </p> <p> </p> <p>If this information I am writing here is too difficult for you to comprehend, Please re-direct this query to someone else. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Finally, Vodacom does the right thing! It's hard for me to even say thank you becuase I feel like I shouldn't have had to endure this. But for what it's worth. You did the right thing by compensating me for my bank charges.
Finally, Vodacom does the right thing! It's hard for me to even say thank you becuase I feel like I shouldn't have had to endure this. But for what it's worth. You did the right thing by compensating me for my bank charges.