QW
Quintin W

1 reviews | Active since Mar 2012

11 Dec 2018, 08:36

You are left powerless

This is unacceptable that we run businesses and we cannot use our cell phones to contact clients and suppliers, without warning. When there is load shedding; there are no Vodacom signal, why? Is this the kind of service that we as South Africans must pay for? "The Power is in your hands" is your catch phrase but you decide when I must have that power!! I wonder what does the South African public think of this catch phrase when you keep on turning us on and off when you like!!!

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2018, 09:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team