YOU ARE ***********

<p>MY wife has got 4 contracts with your ***** company...1 cell contrac...t for R350-00 top up 2 data tablet contracts for R99-00 each and a month to month data sim for R99-00 ..so the account total is AROUND R650.00..so this is now every month that when she calls your USELESS call centre she is given a amount due by YOUR *********** STAFF EMPLOYED at vodacom and she then pays the ammount that she was told by THE *********** STAFF EMPLOYED at vodacom ..so today her service is suspended as apperantly in NOVEMBER LAAAAAAST year she short paid the account by R1000 ..even thow the bill can not go over R650.00 so she phoned today and spoke to the most *********** lady at your collections department that can not explain as to why the totals given to pay differ everytime we phone the USELESS staff at vodacom ..al she wants from my wife is the payment ...I WILL NOT PAY YOU ANYTHING until SOMEONE WITH that has the abbility to tell me why the service at vodacom is so pathetic..ALL OUR CONTRACTS IS DUE FOR UPGRADE IN THE NEXT FEW MONTS ..AND IF THIS IS THE KIND OF PATHETIC SERVICE WE WILL RATHER CANCEL ALL 4 CONTRACTS WHEN THEY ARE DUE FOR UPGRADE AS TO ACCEPT THIS KIND OF SERVICE FROM ON OF THE BIGGEST NETWORK PROVIDERS WILL NOT BE TOLLERATED...i WILL NOT PAY A CENT ON THAT ACCOUNT UNTIL I GET SOME ANSWERS.....</p>