You are ignored if you want to downgrade

<p>I upgraded my data contract due to circumstances. The full term of the contract ran and is available for upgrade now, however I want to downgrade to a smaller package and am being sent from pillar to post. I ecentually sent a letter or cancellation this morning for this contracta nd I am still contacted and get told that it is inthe system and that I should be patient. Do vodacom not advertise that they are the technology kings or giants and yet they can't get it to work for their own company... Eish</p>