CL
Carol L
1 reviews | Active since Oct 2021
10 Nov 2021, 15:00
YOU ARE ABOUT TO LOSE A POTENTIAL CUSTOMER BECAUSE OF RAM COURIERS.
Vodacom RAM Couriers are about to cost you a potential new client. I've been waiting for my parcel for 4 business days going on 5 now since it's been in their possession and there's still no hope of when it'll eventually get delivered.
I'm even considering refusing to receive it the day they finally decide to deliver it so they can send it back to you and I cancel the whole arrangement with you guys. This is seriously infuriating because sitting at home waiting for them is costing me a lot of money.
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Replies (1)Vodacom's replyOfficial
11 Nov 2021, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
