CS
Christo S

1 reviews | Active since Jun 2016

12 Aug 2024, 07:34

You and your number is not safe with Vodacom

If you are with Vodacom just know your number is not safe. My simcard got hijacked and the consultant told me that they used Tobi(Ai bot - which at all cost don't want you to talk to a human being) to do it and that it's a rising trend. Be safe and ask #vodacom for a sim swap lock(as advised by the consultant). After this experience I'm leaving them for good, as their security is up to....

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Replies (2)
Vodacom
Vodacom's reply12 Aug 2024, 07:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CS
Christo S's update13 Aug 2024, 11:37
Reviewer Update
Good day. Kindly phone me back on the 066number that was in question. I have the *****sters number that transferred all my airtime from my sim card that was *******ly sim swapped.