HP
Henk P
1 reviews | Active since Mar 2014
05 Sept 2023, 10:16
**** you
so you have been phoning me for an upgrage for 8 months now, and i decline the upgrade every time. now you increase my contract from 99 to 149 and tell me its a 6.9% increase. im sorry, did you fail your maths test? and when i deplice your upgrade again and query the price increase, your ****ing agent starts getting rude and slams the phone in my ear.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Sept 2023, 12:11 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
