HP
Henk P

1 reviews | Active since Mar 2014

05 Sept 2023, 10:16

**** you

so you have been phoning me for an upgrage for 8 months now, and i decline the upgrade every time. now you increase my contract from 99 to 149 and tell me its a 6.9% increase. im sorry, did you fail your maths test? and when i deplice your upgrade again and query the price increase, your ****ing agent starts getting rude and slams the phone in my ear.

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2023, 12:11
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team