Yet another upgrade not been actioned with prompt services that a customer of 20 years wouild expect from Vodacom

This is not the first time that I deal with Vodacom, and being provided with the worst type of service possible.

I did an upgrade on a contract on 7 August, when advertising done on the online site that the next business day free delivery. Guess what, this is now the 16th, and not even the confirmation has been done. I attempted numerous occasions to get ahold of someone to assist me with this, and yet no satisfaction.

This is not acceptable, when a person phones the call centre, the consultants starts to give a person lip, and does not allow a customer the time to explain full background