Yet another shambolic South African company

Item: Vodacom
Rating: 1
Author: johndownie J

3 months after ***** was committed on my account, there is still no resolution in sight. Calling their "customer care center" is an exercise in futility. Because of the *****, the account has been flagged, so I can't do anything. Their billing is a shambles. The contract is a shambles. Vodacom is a shambles.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Oct 2023, 08:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Oct 2023, 08:10

Official