Yet another mistake from Vodacom

Vodacom has to be the most pathetic at customer service!

I have been fighting since last year about my account being overcharged. I am being debited and not even credited for the amount. Now that my contract has ended I cancelled it and was supposed to be billed up until Feb 2018 only. It is March and I receive another bill for this contract???!!!!!! I am furious!!!! Is there one person doing the billing for the whole country because I am seeing a lot of people complain about the same exact thing and no response from Vodacom. Just one call centre agent who you have to explain Everything to yet again! then they supposedly escalate it and you wait for nothing!

I WANT MY MONEY BACK VODACOM!!!!

I am frustrated and had enough hence me even moving to another service provider. Someone needs to return my call ASAP !!!!!!