1 reviews | Active since Dec 2014
Yet another bad review for Vodacom
While I was on holiday you assholes blocked my phone (with no warning and no messages received to notify me) so when I got back home and needed to call and uber to get home GUESS WHAT I COULD NOT!!!! I paid my account this morning (with an approval message) now I’m trying to get hold of someone to unblock my phone but they say it will take 2-3 working days? REALLY!!! What am I supposed to do in the meantime? You guys just keep getting worse and worse as the months go by. I cannot wait for my contract to end so I don’t have to deal with your **** ever again!!!! Sort this out for me ASAP
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Alex
Please note we have responded to you with feedback via SMS.
Regards,
RJ
Dear Alex
Please note we have responded to you with feedback via SMS.
Regards,
RJ