Yet another bad experience...

<p>So, after really bad service a couple of weeks ago, i was not disappointed again today... My 5 gig data plan was credited with the 5 gigs on the 1st. I was away over that time and only returned home on the 3rd. I downloaded some mails and send a few. No big documents. On the afternoon of the 4th, my data was done... HOW???? So I loaded another gig. The rooter was turned off since the 4th. When I turned it on again today...NOTHING... data is finished. So, I went back to the store. All I asked for was a detailed bill to show where the data was going to. So, in the future, I can prevent this from happening. But, here is the problem. The people in the store said I need to phone 082111. They can’t help me in store. (What do they do there then? O, yes... they only sell useless contracts to trusting customers...) When I phoned 082111 the lady there said she also can’t help me. So, I am not allowed to know where the data (THAT I PAY FOR...) is going? How is there no one able to help a customer? I NEED SERVICE!!! Or, I need to find a way to cut ALL ties with this useless company. Where is the customer service?</p>