1 reviews | Active since Mar 2009
Yet another account stuff up
<p>Vodacom continually fails with data. Account goes up more than 300% - lodge a query, no one bothers to come back, no one gives any feedback - the onus is on them to prove that my data was so excessive, but they try and force the consumer to prove their innocence.</p> <p>I cant prove my innocence because I do not have access to the records and they wont give me access to the records- but I must just pay. Vodacom is a ******* organisation that *****s from the consumer and hopes people will not do anything about it because of the effort required. People please rather go to Cell C - they are so much better.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
