Yet again Terrible Service

On the 15th March 2015 i complained on hello peter about vodacoms terrible service. My tablet went in for repairs over 5 months ago.. promises were made even by head office and still no tablet. I did receive a call from a consultant 2 days after this complaint was posted and he promised to get back to me but it has been over a week now and still no reply. This is quite frustrating as i am paying a contract for something i cannot use. This is so not fair. Vodacom.. you guys rather call me and sort this issue or else i will take it further very soon. You guys cannot treat customers this way!!