1 reviews | Active since Jun 2009
Yet again driven to high blood pressure
Herewith copy of email sent to CEO:
(THIS NEEDS TO BE ACTIONED IMMEDIATELY AND MY LINE UNBLOCKED!!!!! )
It now seems as if I was given the incorrect amount to pay OR the credit done was incorrect. I’ve spent almost an hour on the phone with people that keep wanting to transfer to me other departments and I CAN’T anymore. I am at work. I sit in an open office and I am getting SO frustrated that I actually want to cry.
Yet again my phone has been barred. I made an EFT payment on the 25th of August. I was told to pay an amount of R365.84 in July because of the whole data bundle saga.
My phone had better be unlocked in the next hour. I’ve logged a call for a recon to be done on the account because having too many people give me random amounts is NOT working.
Call logged is 1- ********** **********
Can this be sorted out ASAP.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
