yet again
<p>Yet again, for the nth month in a row, vodacom has got to the end of the month and eaten my data bundle without warning me on sms. I had about 1-2 GB left on my data bundle (well, I had two.). One data bundle had about 200mb left, and it expired. Then there was about 2GB left of another data bundle. That expired yesterday. I didn't get a warning SMS, and, as usual, vodacom then ate up all my voice time and reduced my call minutes to zero as well. I was forced to buy more, even though I had had about R 50 voice and R 160 of data bundle remaining. Thanks, vodacom, for *****ing R 210 from me.</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Aug 2016, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Aug 2016, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
05 Sept 2016, 15:08OK so I still haven't had my phone call from you.
's update05 Sept 2016, 15:08
Reviewer Update
OK so I still haven't had my phone call from you.