yeses maan! talk about harassment!!

if I could give you a negative rating below 1 star I would, cause that is where you belong! firstly I am shocked and deeply appalled by Vodacom for even sending this to me ( letter of demand) last year was nothing but constant back and forth regarding this contract in question. I made an inquiry round about the 15th of May 2019 about an early settlement.I was then forwarded the settlement quote, which I then proceeded to pay and settle.I sent the proof of payment on the 23/05/2019. I asked for the contract to be terminated and all billings to stop, I even said I don't want the free monthly data anymore. a couple of months down the line you **********ly go back into my account and debit me for Lord knows what. I log a complaint on hello peter 04/10/2019 and a manager (Morena Reato) give me a call assuring me the fault was on your side due to the trail of events presented to him.I went on to explain to the manager that I will not wait for a refund as you were not suppose to be debiting anything from my account in any case and advised him that I will be reversing the debit order with my bank. now i get a letter of demand? I would like to be contacted by someone who can assist me in clearing my name firstly within the next 24hrs. I feel harassed and will take this up with the Ombudsman should action not be taken.

how many hello peter complaints must i write for you to stop with your lousy business practices!? Irate client,Lesedi Seboko