Yes

Our home fiber network has been down since Friday the 24th of April and we called the service Centre on Saturday only to be told that "the technicians are aware" fast forward Monday then we tried connecting with their social media who escalated the matter to the relevant division who arranged a technician to come through, an appointment was made for today 28/04/2021 and nobody called till now at least to reschedule or advise on progress. we had to try make contact with them with no success. clearly these providers sell us false promises especially when it comes to service mind you this is the 1st 12 of the 24months contract, we are now forced to buy Data for both school and entertainment - SR***