PJ
Patrick J
1 reviews | Active since Feb 2022
28 Dec 2022, 10:43
Yes
Receiving terrible service, waiting for 2 weeks for a callback from Vodacom with regards to my contract phone being in for repairs from the 26/11/2022, it was demanded for me to pay an excess of R200 which i paid , and still no phone, i was told repairs will be 7 to 14 working days, it is going now for 5 weeks
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Replies (2)
Vodacom's replyOfficial
28 Dec 2022, 11:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2022, 11:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PJ
Patrick J's updateReviewer Update
28 Dec 2022, 11:25The above is the same reply but nobody calls me back
PJ
Patrick J's update28 Dec 2022, 11:25
Reviewer Update
The above is the same reply but nobody calls me back