PJ
Patrick J
1 reviews | Active since Feb 2022
21 Dec 2022, 16:32
Yes
Vodacom only came back to me now since the 21/06/2022, i was told now that i need to pay R200 excess before they can release my phone from fourways, this is definitely not 7 to 14 working days wait, i done the EFT now lets see how long this is gonna take now, i will not renew my contract will rather move to a new provider, Vodacom i hope i can get my phone by Friday 23/12/2022.
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Vodacom's replyOfficial
22 Dec 2022, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team