fM
fungai M
1 reviews | Active since May 2024
01 May 2024, 15:39
%yeras for Vodacom to resolve an issue and blacklist
I had a contract with Vodacom about 5 years which was then blocked. I went into shop and activated the debit ord4r and everything was fine. Then after 5 years i get a call from black listers indicating they are blacklisting my name for i owed vodacom. I tried to resolve the issue to ask why it took 5yers for me to be notified but did not get help. i then decided to settle the issue for i did not want my name tarnished.
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Replies (1)Vodacom's replyOfficial
02 May 2024, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
