1 reviews | Active since Jul 2016
Yebo Yethu Shares - Vodacom appointed trading company unresponsive
<p>I am a shareholder of Yebo Yethu shares and submitted my FICA documents on the 30 th of September (almost 3 weeks ago). The support department asked me to submit a change of details for my residential address as they said they do not have it on record and I did. They sent those documentsto the compliance division. I'm waiting to sell my shares as I have an urgent loan to repay. Now when I call the Yebo Yethu call centre on ********** , they do not respond. I hold for 20minutes each time and the call terminates.</p> <p> </p> <p>It looks like Velocity Trade Financial Services (Pty) Ltd is struggling with the task of assisting the Yebo Yethu shareholders to place their trades.</p> <p> </p> <p>In short, it looks like Vodacom or Velocity Trade Financial Services (Pty) Ltd have gone AWOl with my shares. If I can't sell my shares, can I have my initial investment bac****</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
