1 reviews | Active since Jun 2016
Yebo Dissatisfied
<p>I Bought a brand new note 5 on contrack 7 months ago by Vodacom in Sanlam building Voortereker in cape town.</p> <p>the device didnt want to charge anymore so took it in for a look after 4 weeks with no phone vodacom replies stating the device only does normal charging and that "I " have to purchace a new cable to charge this device . i bought the device for its fast charge capabilitys and my work relies on it .</p> <p>i cant believe that i havent heard from vodacom in these 4 weeks nor was i offered as there warenty states a new device deu to manafacturing error i only got offered acable with 10% off .</p> <p>I need vodacom Head Office to please respond to this as you can understand my anger</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
