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corne C

1 reviews | Active since Jun 2016

15 Jun 2016, 07:21

Yebo Dissatisfied

<p>I Bought a brand new note 5 on contrack 7 months ago by Vodacom in Sanlam building Voortereker in cape town.</p> <p>the device didnt want to charge anymore so took it in for a look after 4 weeks with no phone vodacom replies stating the device only does normal charging and that "I " have to purchace a new cable to charge this device . i bought the device for its fast charge capabilitys and my work relies on it .</p> <p>i cant believe that i havent heard from vodacom in these 4 weeks nor was i offered as there warenty states a new device deu to manafacturing error i only got offered acable with 10% off .</p> <p>I need vodacom Head Office to please respond to this as you can understand my anger</p>

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Replies (1)
Vodacom
Vodacom's reply15 Jun 2016, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team