BF
Bianca F

1 reviews | Active since Aug 2013

01 Apr 2019, 06:49

Yay Vodacom

Thank you Vodacom. After I had my phones ****** this weekend, i have had such a pleasant experience with your staff who assisted me.. from your call centre agent (unfortunately I do not have her name) to Happy and Lucky (Samsung ambassador) at the Nicolway store. Both of whom were very patient, helpful and professional and makes getting through the frustration of having to do the admin of a new device much more bearable. Thank you Vodacom!!

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2019, 07:20
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team