AR
Anna R

1 reviews | Active since May 2013

22 Jun 2015, 11:05

Yawning receptionist and unhelpful staff

On Saturday I went to Clearwater Vodashop across Clicks to fix my inetrnet problem that Vodacom has not been able to fix in 3 weeks!! I was greeted at the door by a person giving me my que number but this person was yawning so much she couldnt talk!!!!! Then I was directed to a red head man (didn't give me his name). Told him my problem and he made as if it had been fixed I can come back if not (seriously!!!) telling me the others couldnt help me but I haven't been to HIM for help. LOL. It is now Monday and my internet is still not working - I'm so glad the data I bought will be expiring soon - Thank you Vodacom!!

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2015, 13:41
Official
Hello anna.rheeders@,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team