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I have been using vodacom from 2008. I had a problem with not receiving or making phone calls. I visited Vadacom at Hemingways mall and they said that my phone needs to be rica' d. They rica my phone and I was able to receive and make calls. I experienced a problem of not using whatsapp as I have more than 700 mb of data. It allows me to be on whatsapp when I use wifi and data bundles. I callled vodacom and I was answered by Tobi and they never resolved my problem. I did the same thing this morning at 00h00 and I was helped by Brenda and she asked me to activate my phone on flight mode for 10 minutes and switch it off. I did exactly and nothing changed. Can Vodacom help me use my Whatsapp ticket.