RD
Richard D
1 reviews | Active since Jun 2018
30 Jul 2020, 11:24
xx
I am working as an expat and did not use my vodacom number for 5 months. I did use whats app and the internet on my phone. Today I was told that my number was given to someone else. How can Vodacom do this. I paid for this number in 1996 and still own the number. Who gives Vodacom the right to do this? My number is ***.
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Replies (2)
Vodacom's replyOfficial
30 Jul 2020, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jul 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RD
Richard D's updateReviewer Update
31 Jul 2020, 19:37I did not receive any notifications on this matter. I was in another country and no sms was send to me. I want my number back, so activate my number immediately. You did not had nay right to cancel my number . I did paid for my number and did not gave Vodacom permission to take the number away from me. This number belongs to me.
RD
Richard D's update31 Jul 2020, 19:37
Reviewer Update
I did not receive any notifications on this matter. I was in another country and no sms was send to me. I want my number back, so activate my number immediately. You did not had nay right to cancel my number . I did paid for my number and did not gave Vodacom permission to take the number away from me. This number belongs to me.